Nigerian firm, Temenos enhance Ghanaian bank’s digital growth

Inlaks, the foremost ICT infrastructure, and systems integrator in Sub-Saharan Africa and Temenos have reimplemented the Temenos Transact R21 for the National Investment Bank, Ghana, in a bid to enhance digital growth.

According to a statement, the Temenos Transact is a core banking system that allows banks to scale up using cloud platforms and infrastructure to offer personalized customer products for efficiency.

The platform will re-imagine customer engagement and the efficient delivery of consistent, and seamless experiences across multiple channels.

The reimplementation which has enabled a relationship extension between Temenos, and National Investment Bank , Ghana will also support the bank’s effort in providing financial advisory and technical support to the Ghanaian market.

The upgrade will also reposition the bank and contribute to its rebranding approach.

Commenting On the impact of the Temenos Transact implementation for National Investment Bank, Executive Director of Inlaks, FemiMuraino, said, “Temenos has been a formidable partner to Inlaks over the years. Through this reimplementation, we continue to drive impact for institutions across Sub-Saharan Africa.

“The Temenos Transact is one of the most effective for digital growth among banks. This effort will impact overall system performance and provide leverage for an improved experience for customers in driving growth for the bank across the region’’.

The implementation is the first R21 delivery in West Africa and is expected to boost NIB’s corporate and retail growth.  It will further Improve System Security and provide a stronger base for NIB’s digital banking agenda and upgrade functionally for user experience.

Also speaking, Managing Director, National Investment Bank, Ghana, Samuel Sarpong, was quoted as saying, ‘‘Our priority at NIB is to support customers with essential banking services for growth. With the T24 transact, our customers can have an improved banking experience across our various options and offerings. We are proud to have engaged Inlaks and Temenos in our reimplementation framework to create value and impact’’.

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